Friday, May 18th, 2012

Employng Tactical Checklists In Your Business

January 3, 2011 by drewloupsen  
Filed under Business and Management

I have looked through two checklists during the last few days, and it’s reaffirmed my belief in their effectiveness as a communication aid. See, there are at least 2 ways we can look at checklists : in the strategic and tactical ways. One good illustration of the usage of checklists would be if your organization is attempting to gain ISO 22000 ratification. You’ll potentially recognize the tactical blessings of using checklists : a straight-forward and logical, as well as economical, way to scribble.

But, let’s look at checklists from the strategic point of view these days, and discover them as a tool for making our aims. Specifically, that implies we’ll think about using them to strengthen or change the perceptions of other people. For example, if you write down info about something that needs to be completed, a tick list sends a couple of messages. First, that you’re a efficient person, and that your communication is reasonably rational.

The creation of a checklist, in itself, should transmit a message that you’ve given more than cursory attention to the message. It indicates that you’ve considered the process you’re asking others to copy. It also implies that you have taken additional time to compose your message ; you’ve added worth by adding additional structure. The receiver of your message, then, will have the sense that you take the message seriously, because you have taken additional difficulty to develop it in an orderly manner. And, that sort of view, in turn will make the receiver more willing to agree with your commands. Having said all that, we should sit back and ask ourselves where we can use checklists effectively.

As I’ve written this article, I’ve asked myself if it shouldn’t be in a checklist format. However apparently not ; at least I cannot see how it work best. That is due to the fact that checklists work best for terribly linear types of info delivery. The instructions for starting a P. C. or piece of equipment, for example. In cases like these, there’s no room for nuance or fine excellences, versus a checklist concerned in food certification. A switch turns on, or it turns off ; we do not debate the way in which the switch looks or sounds. Therefore think of checklists as tools for developing lists or describing sequential actions.

This context also leads to another strategic use for checklists, which is to guarantee nothing is forgotten and nothing additional goes into the instructions. Make a checklist of the steps involved in a technique and you have got a tool for seeing that it stays on track. You may use checklists for inclusion and exclusion. The fulfilment of BRC food safety employs heavily the use of checklists, as well as less complicated systems. For example, when I travel, I print a packing check list to make certain I pack the things I need, and maybe equally as critical, don’t pack items I do not need.

In this situation, the check list also acts a memory jogging tool. Having began on the packing list, some non-list items could be recalled. As an example, if I make a note to incorporate a magazine to read on the aeroplane, then I would also remember to stop delivery of the newspapers while I am away. That is’s then something new to contribute to the next iteration of the check list.

Speak Your Mind

Tell us what you're thinking...
and oh, if you want a pic to show with your comment, go get a gravatar!